Jack Ma — "I believe that if you make customers happy, they will come back."
I believe that if you make customers happy, they will come back.
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More from Jack Ma
"I tried to apply for 30 jobs, and got rejected from all of them. I even went to KFC when it came to China. Twenty-four people went for the job, twenty-three were accepted. I was the only guy."
"I think the most important thing is to have a dream. And then you work hard for it."
"I don't care about money. I care about the future."
"The very important thing you should have is patience."
"My job is to help more people get jobs. My job is to help more small businesses make money."