Jack Ma — "I believe that if you make customers happy, they will come back."
I believe that if you make customers happy, they will come back.
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More from Jack Ma
"We are still young. We should never give up."
"The internet is a gift from God."
"I personally think that being able to work 996 is a huge blessing. Many companies and many people do not have the opportunity to work 996. If you don't do 996 when you are young, when can you do it?"
"I don't believe in perfect. I believe in progress."
"The opportunities are always where the complaints are."