Sam Walton — "I pay low wages. I can take advantage of that. We're going to be successful, but…"
I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
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More from Sam Walton
"It wasn't unusual for managers to get a cream pie in the face, to have to dress up like a clown and greet customers for a day or to shave their heads when a goal was achieved."
"Sam got on the system and reached out to every store employee, asking them to make eye contact and say hello to every customer."
"What we guard against around here is people saying, 'Let's think about it.' We make a decision. Then we act on it."
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
"I always tried to have a good attitude."