Sam Walton — "Sam got on the system and reached out to every store employee, asking them to ma…"
Sam got on the system and reached out to every store employee, asking them to make eye contact and say hello to every customer.
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More from Sam Walton
"I learn from everyone I meet even if it's learning what not to do."
"I had no idea that I would be so successful. I honestly thought I was just doing my job."
"I'm a big believer in setting goals."
"I've always been a hands-on kind of guy."
"I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment."
Details
Using advanced satellite television technology for a simple, folksy, and direct customer service instruction.
Date: Unknown, after Walmart implemented satellite TV system
Power & LeadershipVerification
Unverifiable
Found in 1 providers: gemini
1 source checked