Sam Walton — "We let folks know we’re interested in them and that they’re vital to us. Because…"
We let folks know we’re interested in them and that they’re vital to us. Because they are.
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More from Sam Walton
"He would rather be out with the folks doing the real work of retail than sit around in meeting in the home office."
"And divisiveness, by breaking down direct communication makes it harder to take care of customers, to be competitive, and to gain market share."
"I just kept plugging away."
"He always said hello to strangers and friends alike. Your status or popularity did not matter; Sam knew all the janitors by name."
"I don't know what I would do without my wife. She's the best partner I could ever ask for."