Sam Walton — "When a clerk gets so good she can get better wages elsewhere, let her go..."
When a clerk gets so good she can get better wages elsewhere, let her go...
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More from Sam Walton
"I have always been driven by the idea of doing things better than anybody else."
"What we guard against around here is people saying, 'Let's think about it.' We make a decision. Then we act on it."
"The more you give, the more you get back."
"Sam got on the system and reached out to every store employee, asking them to make eye contact and say hello to every customer."
"High expectations are the key to everything."