"If you just give people a voice, and you give people power, the system will work out."

"We don’t build services to make money; we make money to build better services."

"I think that if you want to build a service that is for everyone, then you need to be very careful about not having it be too expensive."

"It's kind of like, you know, when you're building a house, you need to lay the foundation first."

"I think that the most important thing that we can do is to empower people."