"I probably have traveled and sat on more uncomfortable chairs and driven more miles and eaten more bad food in more strange places than anybody else in the entire world."

"I paid low wages. I’m not proud of that. But I had to when I started out."

"No matter how you slice it in the retail business, payroll is one of the most crucial things you have to fight to maintain your profit margin. That was true then, and it is still true today."

"You can't just keep doing what works one time, because everything around you is always changing."

"I just don't believe in paying full price for anything."