"I got the idea for Netflix after my company was acquired. I had a big late fee for Apollo 13. It was six weeks late and I owed the video store $40. I had misplaced the cassette. It was all my fault."

"When there's an ache, you want to be like aspirin, not vitamins. Aspirin solves a very particular problem someone has, whereas vitamins are a general 'nice to have' market."

"The future of entertainment is about choice and control."

"Do not tolerate brilliant jerks. The cost to teamwork is too high."

"We're trying to figure out what's next, and we're willing to make mistakes to get there."