"The most important thing I learned in business is that every business is different."

"I think that the biggest risk is not taking any risks."

"I'm not a big fan of incrementalism. I think you should always be striving for radical change."

"I'm a big believer in the idea of 'long-term thinking.'"

"I think one of the most important things is to avoid competition. If you're competing, you're doing something wrong."