"No computer is ever going to ask a new, reasonable question. It takes trained people to do that."

"I am now going to make you a gift that will stay with you the rest of your life. For the rest of your life, every time you say, 'We've always done it that way,' my ghost will appear and haunt you for …"

"My father always told me, 'Grace, you can do anything you want, you just have to work for it.'"

"That's why I'm still here. I enjoy it."

"Never, never, never take the first no. There are a certain number of people in business, industry, and government who always say no the first time you suggest something new, because they're lazy... Bu…"