"He always said hello to strangers and friends alike. Your status or popularity did not matter; Sam knew all the janitors by name."

"If everybody else is doing it one way, there's a good chance you can find your niche by going in exactly the opposite direction."

"I have always believed strongly that we don't need unions at Wal-Mart."

"I like to tell a story about one of our early managers who wanted to buy a new car. I told him, 'You're not going to get a raise until you drive that car for five years.'"

"I always tried to be honest."