"I made a lot of mistakes. But I never gave up."

"Customers first, employees second, shareholders third."

"I don't think we should make profit our first priority. If we make profit our first priority, we are not going to make profit."

"The very first day we got the internet, I invited 24 friends to my apartment. I told them, this is called the internet, and we can do a lot of things. We can make a lot of money. And 23 of them said, …"

"The world is changing so fast. If you don't change, you will be left behind."