Walton loved listening to individual employees. He particularly liked talking to the truck drivers—they saw more stores per week than anyone else, and they tended to say what they really thought.
Walmart founder
Walton loved listening to individual employees. He particularly liked talking to the truck drivers—they saw more stores per week than anyone else, and they tended to say what they really thought.
Walmart founder
Revealing his unusual source of business intelligence, valuing the unfiltered opinions of truck drivers.
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"What we guard against around here is people saying, 'Let's think about it.' We make a decision. Then we act on it."
Strange & Unusual"Swim upstream. Go the other way. Ignore the conventional wisdom."
Strange & Unusual"I've made a lot of mistakes, but I've learned from every one of them."
Humorous"I'm a firm believer that if you just keep plugging away, you're going to get there."
Strange & Unusual"I always felt that if I could make a dollar, I should."
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