Sam Walton — "And divisiveness, by breaking down direct communication makes it harder to take …"
And divisiveness, by breaking down direct communication makes it harder to take care of customers, to be competitive, and to gain market share.
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More from Sam Walton
"I think it's important to have a good sense of humor."
"I was asked what I thought about the stock market. I said it was a good place to buy groceries."
"The secret of successful retailing is to give your customers what they want."
"Never be satisfied. There's always room for improvement."
"I've always been a hands-on kind of guy."