Sam Walton — "If you don't listen to your customers, they'll stop listening to you."
If you don't listen to your customers, they'll stop listening to you.
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More from Sam Walton
"No matter how you slice it in the retail business, payroll is one of the most crucial things you have to fight to maintain your profit margin. That was true then, and it is still true today."
"I think it's important to have fun in what you do."
"I learned early on that I could make up for a lot of mistakes by just working harder."
"I have always been driven by the idea of doing things better than anybody else."
"Capital isn't scarce. Vision is."