"I've always had a strong bias towards action."

"I've always tried to be a good listener."

"I like to tell a story about one of our early managers who wanted to buy a new car. I told him, 'You're not going to get a raise until you drive that car for five years.'"

"Swim upstream. Go the other way. Ignore the conventional wisdom."

"I'm a great believer in getting out and walking around and seeing what the competition is doing."