Sam Walton — "And divisiveness, by breaking down direct communication makes it harder to take …"
And divisiveness, by breaking down direct communication makes it harder to take care of customers, to be competitive, and to gain market share.
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More from Sam Walton
"I'm not a big fan of bureaucracy."
"He would rather be out with the folks doing the real work of retail than sit around in meeting in the home office."
"I don't know what I'd do if I couldn't go to work every day."
"I do admit to worrying sometimes about future generations of the Waltons. I know it's unrealistic of me to expect them all to get up and throw paper routes, and I know it's something I can't control."
"If you want to understand how to run a business, watch a dog chase a rabbit."