Jack Ma — "I believe that if you make customers happy, they will come back."
I believe that if you make customers happy, they will come back.
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More from Jack Ma
"I don't think Alibaba is a company. It's a movement."
"We are not a technology company. We are a data company."
"I believe that when you have a good team, you can do anything."
"When you are 50 to 60 years old, you should spend time training and developing young people."
"I don't think I'm smart. I think I'm lucky."