Jeff Bezos — "I'm a big fan of failure. I think it's a very important part of the learning pro…"

"The most important thing is to be customer-focused. If you're customer-focused, you'll be successful."

"We are not in the business of selling books; we are in the business of helping people find books they want to read."

"If you never want to be criticized, for goodness' sake don't do anything new."

"If you're not stubborn, you'll give up on experiments too soon. And if you're not flexible, you'll pound your head against the wall and you won't see a different solution to a problem you're trying to…"

"I believe you have to be willing to be misunderstood if you're going to innovate."