Sam Walton — "I've been in the store business all my life, and I love it. I love the smell of …"
I've been in the store business all my life, and I love it. I love the smell of the floor wax.
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More from Sam Walton
"I've always tried to be a good listener."
"I want you to promise that whenever you come within ten feet of a customer, you will look him in the eye, greet him, and ask him if you can help him."
"I probably have traveled and looked at more stores than any other person in the world."
"I paid low wages. I’m not proud of that. But I had to when I started out."
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
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