Jeff Bezos — "The best customer service is if the customer doesn't need to call you, doesn't n…"
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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More from Jeff Bezos
"The most important thing is to be customer-focused. If you're customer-focused, you'll be successful."
"There are two kinds of companies: those that work to try to charge more and those that work to try to charge less. We will be the second."
"I think it's important to have a good sense of humor, because life is too short to be serious all the time."
"I'm a big believer in the idea that if you have a great idea, you should pursue it relentlessly."
"I think it's important to be very humble. You have to be willing to admit when you're wrong and learn from your mistakes."
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