Jeff Bezos — "The best customer service is if the customer doesn't need to call you, doesn't n…"
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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"We’ve had a lot of failures at Amazon over the years, but we’ve never regretted trying any of them."
"I think it's important to be very humble. You have to be willing to admit when you're wrong and learn from your mistakes."
"I'm a big believer in the idea that you have to be willing to fail."
"Work-life harmony is a circle—it’s not a balance."
"The Internet is a gold rush, and we're in the pick and shovel business."
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