Arlie Russell Hochschild

The 'warm body' syndrome describes the tendency to value presence over actual engagement in care work.

The 'emotional proletariat' refers to those who perform emotional labor for low wages and little recognition.

The 'deep story' is a narrative that helps us understand the emotional logic behind political beliefs, even those we disagree with.

To understand the 'other,' we must first try to understand their 'deep story.'

The 'line' is a metaphor for the American Dream, and the feeling of being cut in line by others.

The 'great paradox' is that those who most need government assistance often resent it the most.

The 'emotional economy' refers to the ways in which emotions are produced, exchanged, and consumed in society.

The 'outsourcing of the self' describes the trend of relying on others to perform tasks that were once considered personal.

The 'care drain' refers to the movement of caregivers from poorer to richer countries, leaving behind their own families.

The 'emotional toll' of performing emotional labor can be significant, leading to burnout and alienation.

The 'gender ideology' of a couple influences how they divide household labor and childcare.

The 'leisure imperative' suggests that we are increasingly pressured to make our leisure time productive and meaningful.

The 'cult of efficiency' has permeated not only our workplaces but also our personal lives.

The 'emotional culture' of a society shapes how individuals express and manage their feelings.

The 'feeling rules' are the social norms that dictate what emotions are appropriate to feel and express in different situations.

The 'transnational family' is a family that spans national borders, often due to migration for care work.

The 'care deficit' refers to the growing demand for care services that outstrips the supply of available caregivers.

The 'emotional labor' of parenting is often overlooked and undervalued.

The 'work-family balance' is a myth for many, as work often encroaches on family time.

The 'speed-up' of modern life leaves little room for reflection and genuine connection.