"If you don't understand the details of your business, you are going to fail."

"I believe that the most important thing for a company is to be customer-obsessed. If you're customer-obsessed, you'll be successful."

"Your brand is what other people say about you when you're not in the room."

"You can have a good idea, but if you don't execute it well, it won't be successful."

"The thing that I have noticed is that in life, people who are excellent at anything are passionate about it."