"If you don't like to be criticized, you should do nothing."

"The most important thing is to be customer-focused. If you're customer-focused, you'll be successful."

"I would rather have a small number of customers who are truly passionate about what we do than a large number of customers who are just satisfied."

"I think it's important to be very persistent. You have to keep going, even when things are tough."

"I'm a big fan of failure. I think it's a very important part of the learning process."