There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Walmart founder
A stark and direct statement on the ultimate power of the customer in business.
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Cross Reference
3 sources
"I always thought I was going to be a millionaire. I just didn't know it was going to be with a store."
Humorous"I have always been driven to the point of obsession in everything I've ever done."
Strange & Unusual"I was asked what I thought about the stock market. I said it was a good place to buy groceries."
Humorous"I probably have traveled and sat on more uncomfortable chairs and driven more miles and eaten more bad food in more strange places than anybody else in the entire world."
Humorous"I'm a big believer in common sense."
Strange & Unusual