Sam Walton — "There is only one boss. The customer. And he can fire everybody in the company f…"
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
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"I always tried to have a good attitude."
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Details
A stark and direct statement on the ultimate power of the customer in business.
Date: Unknown
Money & BusinessVerification
Confirmed
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