Sam Walton — "If one of our customers comes into the store without a smile, I'll give them one…"
If one of our customers comes into the store without a smile, I'll give them one of mine.
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More from Sam Walton
"I always tried to treat people the way I wanted to be treated."
"I have always been driven to the point of obsession in everything I've ever done."
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
"I learned a long time ago that you can't make up for a bad meal with a good dessert."
"I believe in the American dream."