Sam Walton — "I want you to promise that whenever you come within ten feet of a customer, you …"
I want you to promise that whenever you come within ten feet of a customer, you will look him in the eye, greet him, and ask him if you can help him.
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More from Sam Walton
"I believe in giving back to the community."
"The secret of successful retailing is to give your customers what they want."
"I've been in the store business all my life, and I love it. I love the smell of the floor wax."
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"What we guard against around here is people saying, 'Let's think about it.' We make a decision. Then we act on it."