Sam Walton — "I was asked what I thought about the stock market. I said it was a good place to…"

"I've always tried to be fair."

"The small stores were just destined to disappear, at least in the numbers they once existed, because the whole thing is driven by the customers, who are free to choose where to shop."

"You might call his style: management by looking over your shoulder."

"Walton also had an allergy for bureaucracy. He wanted to reduce the number of layers in the company, from chairman to the store associates."

"Sam got on the system and reached out to every store employee, asking them to make eye contact and say hello to every customer."