Jeff Bezos — "If you do build a great experience, customers tell each other about that. Word o…"
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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"I think if you're going to be an inventor, you have to be willing to be a little bit crazy."
"We wake up every morning and say, 'How can we delight our customers?'"
"I think it's important to be a learner. You should always be learning new things."
"The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works."
"We are not competitors with bookstores. We are competitors with sleep."
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