Sam Walton — "If you don't listen to your customers, they'll stop listening to you."
If you don't listen to your customers, they'll stop listening to you.
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More from Sam Walton
"The more you save, the more you have."
"Sam got on the system and reached out to every store employee, asking them to make eye contact and say hello to every customer."
"I don't know what I would do without my wife. She's the best partner I could ever ask for."
"I'm not a big fan of bureaucracy."
"I have a little yellow Dodge convertible I drive in parades. I bought it for $1,900 from some guy who advertised in the paper."