Sam Walton — "Sam got on the system and reached out to every store employee, asking them to ma…"
Sam got on the system and reached out to every store employee, asking them to make eye contact and say hello to every customer.
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More from Sam Walton
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
"To succeed in this world, you have to change all the time."
"I believe in giving back to the community."
"I always tried to do the right thing."
"I always tried to be a good human being."
Details
Using advanced satellite television technology for a simple, folksy, and direct customer service instruction.
Date: Unknown, after Walmart implemented satellite TV system
Power & LeadershipVerification
Unverifiable
Found in 1 providers: gemini
1 source checked