Sam Walton — "I'm a firm believer that if you just keep plugging away, you're going to get the…"

"No matter how you slice it in the retail business, payroll is one of the most crucial things you have to fight to maintain your profit margin. That was true then, and it is still true today."

"I probably have traveled and looked at more stores than any other person in the world."

"But Sam was also frugal, to put it mildly."

"And divisiveness, by breaking down direct communication makes it harder to take care of customers, to be competitive, and to gain market share."

"I do admit to worrying sometimes about future generations of the Waltons. I know it's unrealistic of me to expect them all to get up and throw paper routes, and I know it's something I can't control."