Sam Walton — "The secret of successful retailing is to give your customers what they want."
The secret of successful retailing is to give your customers what they want.
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More from Sam Walton
"I think it's important to stay hungry."
"We must have cheap help or we cannot sell cheap goods."
"I have always believed strongly that we don't need unions at Wal-Mart."
"No matter how you slice it in the retail business, payroll is one of the most crucial things you have to fight to maintain your profit margin. That was true then, and it is still true today."
"I probably have traveled and sat on more uncomfortable chairs and driven more miles and eaten more bad food in more strange places than anybody else in the entire world."