Steve Jobs — "It turns out the same thing can happen in technology companies that get monopoli…"

It turns out the same thing can happen in technology companies that get monopolies, like IBM or Xerox. If you were a product person at IBM or Xerox, so you make a better copier or computer. So what? When you have monopoly market share, the company's not any more successful. So the people that can make the company more successful are sales and marketing people, and they end up running the companies. And the product people get driven out of the decision making forums, and the companies forget what it means to make great products.
Steve Jobs — Steve Jobs Contemporary · Apple co-founder

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From a 1995 interview, critiquing the effects of monopolies on product innovation.

Date: 1995

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