Sam Walton — "To succeed in this world, you have to change all the time."
To succeed in this world, you have to change all the time.
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More from Sam Walton
"The small stores were just destined to disappear, at least in the numbers they once existed, because the whole thing is driven by the customers, who are free to choose where to shop."
"If you want to understand how to run a business, watch a dog chase a rabbit."
"Walton also had an allergy for bureaucracy. He wanted to reduce the number of layers in the company, from chairman to the store associates."
"Walton loved listening to individual employees. He particularly liked talking to the truck drivers—they saw more stores per week than anyone else, and they tended to say what they really thought."
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."