Sam Walton — "We let folks know we’re interested in them and that they’re vital to us. Because…"
We let folks know we’re interested in them and that they’re vital to us. Because they are.
We let folks know we’re interested in them and that they’re vital to us. Because they are.
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"I've always been a frugal person."
"I've always been a hands-on kind of guy."
"Walton loved listening to individual employees. He particularly liked talking to the truck drivers—they saw more stores per week than anyone else, and they tended to say what they really thought."
"I like to keep things simple. And I like to keep them cheap."
"Walton also had an allergy for bureaucracy. He wanted to reduce the number of layers in the company, from chairman to the store associates."
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