Sam Walton — "We must have cheap help or we cannot sell cheap goods."
We must have cheap help or we cannot sell cheap goods.
We must have cheap help or we cannot sell cheap goods.
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"Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish."
"Control your expenses better than your competition. This is where you can always find the competitive advantage."
"I have always believed strongly that we don't need unions at Wal-Mart."
"Walton loved listening to individual employees. He particularly liked talking to the truck drivers—they saw more stores per week than anyone else, and they tended to say what they really thought."
"I've been in the store business all my life, and I love it. I love the smell of the floor wax."
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