Sam Walton — "If one of our customers comes into the store without a smile, I'll give them one…"
If one of our customers comes into the store without a smile, I'll give them one of mine.
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More from Sam Walton
"I like to keep things simple. And I like to keep them cheap."
"I've always had a strong bias towards action."
"To succeed in this world, you have to change all the time."
"The small stores were just destined to disappear, at least in the numbers they once existed, because the whole thing is driven by the customers, who are free to choose where to shop."
"I paid low wages. I’m not proud of that. But I had to when I started out."