Jeff Bezos — "I think it's possible for ordinary people to choose to be extraordinary."
I think it's possible for ordinary people to choose to be extraordinary.
I think it's possible for ordinary people to choose to be extraordinary.
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"We need to be willing to be misunderstood for long periods of time."
"I knew that if I failed, I wouldn't regret that. But I knew the one thing I might regret is not trying."
"The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works."
"We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient."
"I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out."
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